Privacy policy
This privacy policy outlines how CHRO South Africa ("we," "our," or "us") collects, uses, discloses, and protects the personal information of users ("you" or "users") of our website, located at https://chro.co.za . We are committed to protecting your privacy and complying with all applicable legal, regulatory, and compliance requirements in South Africa. Please carefully read this policy to understand our practices regarding your personal information.
Information we collect
1.1 Personal information:
We may collect personal information that you voluntarily provide to us when you interact with our website, subscribe to our newsletter, participate in surveys, or download magazines and whitepapers on our website. The types of personal information we may collect include, but are not limited to:
- Full name
- Email address
- Phone number
- Job title
1.2 Automatically collected information:
We may also automatically collect certain information when you visit our website, such as your IP address, device information, browser type, operating system, referring URLs, and interaction with our website pages.
2. Use of Information
2.1 Personal Information:
We may use the personal information we collect for the following purposes:
- Providing and personalising our services to you
- Responding to your inquiries and providing support
- Sending you marketing communications, newsletters, and promotional offers (with your consent)
- Conducting research and analysis to improve our website and services
- Preventing fraudulent or illegal activities
- Complying with legal obligations
2.2 Automatically collected information:
The automatically collected information is primarily used to analyse website usage patterns, administer our website, and improve our services. We may also use this information for marketing and advertising purposes, such as to display relevant content and advertisements to you.
3. Disclosure of information
3.1 Service providers:
We may share your personal information with trusted third-party service providers who assist us in operating our website and delivering services to you, such as hosting providers, payment processors, email service providers, and analytics providers. These service providers are bound by confidentiality obligations and are not allowed to use your personal information for any other purpose.
3.2 Legal compliance:
We may disclose your personal information if required by law or if we believe that such disclosure is necessary to comply with a legal obligation, protect our rights, investigate fraud or illegal activities, or ensure the safety and security of our users.
4. Data retention
4.1 We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When the personal information is no longer needed, we will securely delete or anonymise it.
5. Your rights
5.1 You have certain rights regarding your personal information under South African law, including the right to:
- Access and obtain a copy of your personal information held by us
- Correct any inaccurate or incomplete personal information
- Request the deletion of your personal information, subject to legal requirements
- Object to the processing of your personal information for certain purposes
- Withdraw your consent for processing your personal information
- To exercise these rights, please contact us using the contact details provided in Section 8.
6. Security measures
6.1 We take reasonable and appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your personal information.
7. Third-party websites
7.1 Our website may contain links to third-party websites. We have no control over and are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of these third-party websites before providing any personal information.
8. Contact us
8.1 If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact details are available in the About section.
8.2 We will endeavour to respond to your inquiries and resolve any concerns in a timely manner.
9. Updates to this privacy policy
9.1 We may update this privacy policy from time to time to reflect changes in our privacy practices or legal requirements. We will notify you of any material changes by posting the updated privacy policy on our website or through other appropriate communication channels. Please review this privacy policy periodically for any updates.
9.2 By using our website, you consent to the collection, use, and disclosure of your personal information as described in this privacy policy.
Last updated: March 2024
