HR Indaba Africa 2018: Deloitte is in it for the long term

We speak to Deloitte Southern Africa's Trevor Page about what makes them different from other professional services firms.

With only a few weeks left before the inaugural HR Indaba, the anticipation from partners is palpable. In this article, we speak to Trevor Page, a leader in Deloitte Southern Africa's Human Capital practice.

Most people have an idea of what Deloitte does but can you give us an overview of your firm and give us an idea of what makes it different from other professional consulting companies?

"Deloitte is one of the "Big Four" global accounting and advisory firms and is the largest professional services network in the world. We provide professional services ranging from audit, tax, consulting including human capital services, risk advisory, and financial advisory. With 260 000 people in 150 countries, we are an extremely diverse organisation with strong institutional capability across the world and we deliver in accordance with the highest global standards.

"What makes us different is that we are not a design and ideas consultancy only. We operate in client teams across the different services that allow us to get to know our clients very well. We take pride in our ability to deliver from “Idea to Impact” and are driven to “Make an Impact that Matters” at our clients particularly in the world of Digital Disruption. Our approach is to view our clients as partners rather than customers and that allows us to provide a superior service."

Deloitte does a lot of work in the human capital and the annual Human Capital Trends report that you publish is one such example of that. But what is it about Deloitte that makes it a thought leader when it comes to people practices?

"We have what is probably one of the largest human capital practices worldwide. The breadth of human capital services that we provide, in comparison to other professional services firms, is probably the most comprehensive. We provide everything ranging from organisation design and change management services to HR tech, analytics, Leadership development and rewards services. There is nothing that an HR function would need, from a consulting house perspective, which we do not provide."

Why does Deloitte feel it is important to be at the HR Indaba? 

"The HR Indaba will showcase the best of what the HR profession has to offer, both in terms of thought leadership, and presence of service providers, and because we like to be at the forefront of all things human capital, we have to be there. The HR Indaba is certainly bound to be a signature event in the HR calendar and it will allow us to engage with a broader range of HR practitioners." 

Lastly, Trevor, there are so many different issues facing the HR profession. Which would you say is the currently the most pressing one? 

"I think the critical topic is around the future world of work and what workforces are going to look like five-to-ten years from now.  Deloitte is currently doing a lot of work around that theme because the work that HR professionals do now to support the new workplace is changing at an extremely rapid pace and we would like to ensure that our clients are adequately prepared and able to adapt."