Tebogo Mphamo named Montecasino HR manager

Tebogo joined the company as a personal assistant 20 years ago.

Having joined Tsogo Sun as a personal assistant in the gaming division in 1999, Tebogo Mphamo’s appointment as the HR manager of Montecasino makes her feel as if she has come full circle. Her journey within the organisation is a testament to the company’s belief in developing people from within

Tebogo grew up in Soweto, and in 1991 her family moved to Mafikeng where she started her tertiary training in Public Relations with Damelin. Before joining Tsogo Sun, she worked as an Administrator for the SA National Football Association, a Client Liaison Officer for Bop Recording Studios, and as an Executive Secretary for the IEC. It was when she joined Tsogo Sun Gaming as PA  HR department that she found her career niche. She was promoted to HR Consultant position after two years at Tsogo Sun Gaming and Montecasino until 2010 when she joined The Ridge Casino in Emalahleni as HR Manager where she handled staff learning and development, wellness, change and performance management, staff retention and attraction, championing of B-BBEE and employment equity, and other HR responsibilities.

In July 2012, she was appointed HR Manager for Gold Reef City, which was her most challenging role after Tsogo Sun had bought into Akani Egoli and she was responsible for managing the transition towards a culture, values, policies and processes entrenched in ‘The Tsogo Way.’ In 2014, Tebogo also took over the HR portfolio at the Theme Park and operated it as a precinct.

Her studies since joining Tsogo Sun have included Management Development Programme (MDP) and a Senior MDP from Stellenbosch University Business School, BA (Hons) degree from the University of Lincoln (UK) and an Executive Development Programme through Stellenbosch University Business School.

Now back where she started working in a casino operation, Tebogo says Montecasino’s Employee Value Proposition is second to none. 

“It sets this business unit apart – I hope the employees understand and appreciate that because this is where we spend so many hours a day and it’s the best way to ensure that employees are able to deliver on our business mandate.”

Tebogo says her biggest achievement in her life is being a mom to Kgomotso, her son, who is thriving in a family of women – his mother, her two nieces, Boitumelo and Matlhodi, who each have two daughters, and his grandmother.