Do employee benefits cover the Coronavirus?

post-title

Momentum's Rudi van Rooyen says treatment should be covered if the virus is diagnosed early on.

Although there has been no confirmed case of Coronavirus reported in South Africa based on the media briefing held in Johannesburg on 1 March 2020 by Health Minister Dr Zweli Mkhize, as one of the continental leaders in business, South African employers need to understand the risk that Coronavirus poses to employees and the impact thereof on their employee benefits, in particular their group insurance benefits.

On 11 February 2020, the World Health Organization (WHO) officially named the disease caused by the new Coronavirus strain “coronavirus disease 2019” or “COVID-19”. Under the International Health Regulations, the WHO declared COVID-19 a public health emergency of international concern.

The majority of group insurance policies would not have exclusions for viral infections and illnesses as exclusions mostly focus on scenarios like active participation in riots, terrorism or wars.

For example, in an instance whereby an employee contracts Coronavirus, due processes in terms of employee benefits would follow. The employee would most likely take sick leave and then utilise their medical scheme should they be hospitalised. In the unfortunate event that Coronavirus leads to death, members’ death benefit will be payable from their employee benefits arrangement.

This does not mean Coronavirus would never be excluded in the future. Insurers and reinsurers monitor these types of events on a continuous basis in order to actively manage risks that in an extreme scenario could be detrimental to both policyholders and the sustainability of the broader insurance industry. Any changes to policy terms and conditions will be widely communicated.

But what about disability? If the virus is treated early on, recovery should be fairly quick and within most schemes’ waiting period of disability benefits. Based on the incidences in China it seems that people can recover quickly from the virus if they receive treatment on time. For this reason, disability claims due to the virus are expected to be minimal.

[chro-cta slug=mondel-z-international-s-cebile-xulu-at-hr-indaba-2020-on-14-15-october-2020]

As travel is part of many occupations, regular business trips are often an unavoidable necessity for many employees. Group insurance does not provide travel insurance, however, the group insurance benefits are generally extended when people travel abroad. 

However, insurers will typically limit cover. For example, employees will only be covered for the first twelve months of travelling outside of Southern Africa.

Before going on a business trip, employees should double-check the following:

  • Do they have traditional travel insurance in place to cover medical costs and understand any exclusions;
  • Confirm the benefits offered through their employer’s group insurance scheme and that these benefits are valid for the time of travel;
  • Ensure that line managers are aware of travel plans and have emergency contact details;
  • Check if there are any add-on or repatriation benefits included in the group insurance scheme (many group insurance benefits include repatriation of mortal remains should someone pass away while abroad); and
  • If employees will be working abroad for longer than 12 months or travelling to high-risk areas, as set out in the policy, authorisation is needed from the insurer. This can be arranged through the employer’s HR department. If an employer is unsure, they should contact their financial adviser or insurer directly.

Related articles

Empowering women is an investment in the future of work

Women’s empowerment in the workplace is often discussed in the language of representation, targets and transformation. Those measures matter. But they are not the destination; they are evidence of whether we are changing the conditions in which women enter, grow, lead and succeed. The question is no longer whether organisations can afford to invest in women. It is whether they can afford not to.

How CHROs are designing the workplace for multiple generations

CHROs have moved past the era where saying this is the way we’ve always done things is the only rule of thumb. Today, the workplace has become a place where someone who remembers the first fax machine collaborates in real-time with an intern who uses AI to automate their morning emails.

The employer brand divide: When growth doesn’t mean more people

Ask 10 people in a room what “we’re growing” means to them. You will get 10 different answers. Some will hear opportunities. Others will hear security. A few will hear expansion, new roles, new markets, new teams. What none of them will hear is what the organisation may actually mean: revenue growth, margin improvement, automation investment, and maintaining output with a leaner workforce.

Top