HR Indaba Africa 2018: CCG Systems helps companies combine their people and technology capabilities
CCG Systems has grown from a consultancy to an information systems, communications and technology company.
With only a few weeks left before the inaugural HR Indaba, the anticipation from partners is palpable. In this article, we speak to Walter Muwandi, the CEO and founder of CCG Systems, about why he is looking forward to the event.
What is CCG systems, how long has it been around and what was the reason for starting the company
"CCG Systems is a company that develops and implements accounting and HR systems. The company was founded in 2001 as an accounting consulting firm called Camelsa Consulting Group and we grew into a company that also does recruitment, performance management and payroll. In 2006, we then formed a dedicated systems company, implementing off-the-shelf payroll and employee service solutions like SAGE. At the moment we are also developing our own solutions and integrating them as additions to existing platforms."
What kinds of solutions have you begun developing in-house?
"We are currently working on voice integration whereby if an employee wants to log a leave application, for example, they don't have to go through the process of sending an email to someone, they can simply talk to a device that uses artificial intelligence to process the request and is able to speak back to the employee to let them know whether the application has been approved or not."
How do you differentiate yourselves from competitors is your space?
"We think most competitors in the industry are either purely IT companies or they are purely HR companies. We try to offer the best of both worlds by bringing people and technology together to deliver unique solutions to our clients."
Why have you chosen to be a partner at the HR Indaba and what can attendees expect from you at the event?
"We believe the HR Indaba will be a great networking opportunity for HR professionals of all kinds and that presents a fantastic opportunity for us to find out what their needs are and what the future trends for the profession are going to be so that we can align our own strategy with them."
Lastly, do you have any thoughts on what you think are the biggest challenges facing the HR profession?
"It all comes down to thinking about finding ways to make the transition towards to the future world of work. There are three kinds of employees that every organisation has to be able to cater to and provide an environment in which all three can thrive. There's yesterday's employee, who would be someone like myself, today's employee, which perhaps refers to millennials, and then there's tomorrow's employee.
"Each of these types of employees' approaches to work is different from the other. Millennials, for example, have been brought up in a highly technological environment where information is shared and consumed very quickly and that has implications for the way that these people would prefer to engage with an organisation. Also, when I come to work ethic, there's a view that the older generation of baby boomers believe in working hard to achieve their goals while millennials believe in working smart and using technology to be more productive so that they can spend more time on other activities outside of work."