The retailer said it was accelerating its investment to support the exponential growth of its digital channels.
Woolworths retailer is actively in the market to recruit more than 100 specialists to take their digital strategy forward, due to the shifts taking place within retail, as well as the significant impact of the Covid-19 pandemic on customers’ shopping behaviour.
The retailer said it was accelerating its investment in enhancing its already well-established digital platform and driving its ambition of being a leading omni-channel retailer.
Liz Hillock, head of online and mobile, says over the last three years Woolworths has invested more than R1 billion in digital capabilities in South Africa, providing new and innovative experiences that meet evolving customer needs, and which differentiate their brand in the market.
“We’re now accelerating this investment to support the exponential growth of our digital channels. We’ve adapted the way we’re structured to ensure we can innovate at speed and scale.”
The retailer is recruiting in product management, UX and UI design expertise, scrum masters as well as technical and design leads.
“Our vision of being a truly connected, omni-channel retailer means delivering the Woolies difference our customers love, anytime, anywhere, anyhow. Adopting a new operating model and agile working style allows us to truly listen to customers, respond to change, and deliver much quicker,” said Liz.
“We’re experimenting, learning and iterating to ensure we constantly optimise our services, while exploring and utilising the latest technologies and services. We are now looking for the best, most curious minds in the country to join us on this journey to build Woolworths quality digital services,” she concluded.
