Phil joined Startek as the associate vice president for HR in April 2017.
Startek associate vice president for HR Phil Tshikotshi has been nominated for the CHRO Awards, which will be held on 26 November 2020 at Inanda Club in Johannesburg. Phil, who joined the company in April 2017, has extensive experience in HR management, customer services, and team leader operations. He holds a Postgraduate Diploma in business management from Regent Business School, and MAP Business Management Marketing and Related Support Services from Wits Business School. Prior to his current role, Phil held HR management roles at Aegis Outsourcing and AOL.
The CHRO Awards will give HR directors and CHROs of listed companies, large corporations, state-owned entities and government institutions alike an opportunity to be recognised and rewarded for their exceptional performance and leadership.
Startek specialises in orchestrating the ideal customer experience at the point of conversation between customers. Startek’s omni-channel engagement solutions have supported many brands, including JD Power award-winning companies, to connect emotionally, solve issues, and improve net promoter scores.