Why soft skills play hard in the workplace


Upskillist highlights the importance of soft skills and how employers can grow them in their organisations.

According to the company, soft skills are on the rise as a contributing factor for success in the post-pandemic world because they lubricate change, amplify agility and strengthen resilience.

Upskillist recently conducted research that looked at the importance of soft skills to productivity. It found that soft skills are essential to employee wellness and engagement as well as business growth.

In an online survey the company conducted to determine how they rate soft skills in 2022, it found that 94 percent of individuals believe that problem-solving skills can be learned. More than a third of participants rated empathy as the top interpersonal skill required by leaders.

To help companies identify more clearly what soft skills are and to help determine training needs within their organisations, Upskillist has launched a free-to-download Training Needs Analysis Playbook. It combines a series of methodologies and exercises that have been designed to ensure that soft skills analysis inspires growth and clarity within companies.

Upskillist CEO Tara Looney says: “Soft skills development is hugely important at all levels in companies today and will continue to require attention. At Upskillist we want to ensure that analysing soft skills can be easily identifiable, intuitive and transferable. This playbook ensures that a process can be easily implemented for HR professionals to ensure continued growth.”

According to Upskillist, the playbook has been created to enable learning and development professionals to get the tools and guidance to effectively identify soft skills gaps. Leading IT and engineering staffing agency Apollo Technical has found that 30 percent of employees resign within the first 180 days of starting their employment, however, 95 percent indicated they would stay if the company invested in their learning.

The company says quantifying and developing soft skills is challenging and remains a priority for 51 percent of the L&D strategists who contributed to the Upskillist publication.

“Upskillist has recognised the importance of quantifying areas such as time management,
communication, adaptability, teamwork, leadership and creativity in L&D strategies for companies of all sizes. The aim is to drive productivity through upskilling with a focus on delivering online learning for real world change in the workplace,” says Tara.

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