Phil Tshikotshi


Job Title: Associate Vice President and Country HR Head

Company: Startek


Phil Tshikotshi, associate vice president, HR at Startek, joined the company in April 2017. He previously worked in human resource management roles at Aegis Outsourcing and AOL. He has extensive experience in human resource management, customer services, and team leader operations.  Phil holds a Postgraduate Diploma in business management from Regent Business School and MAP Business Management Marketing and Related Support Services from Wits Business School.

2017 - Present     Associate Vice President, Human Resources, Startek
2015 - 2017         Senior Manager, Human Resources, Aegis Outsourcing South Africa
2013 - 2015         Human Resource Manager, Aegis Outsourcing South Africa
2009 - 2013         Customer Service Manager, Operations, Aegis (CCN/South Africa)
2008 - 2009         Team Leader, Operations, Aegis (CCN/South Africa)
2004 - 2007         Team Leader, Operations, AOL Dimension Data

2019 - 2019          Postgraduate Diploma, Business Management, Regent Business School
2016 - 2016          MAP, Business, Management Marketing & Related Support Services, Wits Business School

About Startek: Startek specialises in orchestrating the ideal customer experience at the point of conversation between customers. Startek’s omni-channel engagement solutions have supported many brands, including JD Power award-winning companies, to connect emotionally, solve issues, and improve net promoter scores.

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