7 tips for starting a peer-learning program
According to CHRO SA sponsor Workday
The explosion of free content and the popularity of sites like YouTube have made it possible for people to be able to teach themselves anything. New skills and information are only a click away and this has fundamentally changed the way we learn both as consumers and as employees. In this workday article, Karen Minicozzi explains how companies can provide employees with an informal knowledge sharing experience in a peer-to-peer setting, which makes for a very effective learning process.
Here are 7 tips for starting a peer-learning program:
1. Get executive support. This first step is crucial to ensure your program gets off the ground successfully. To earn support, show your executives why peer learning is effective and worthwhile through data and research.
2. Create a governance committee to set the strategy of your program. Decide who will manage tasks such as corporate branding, program guidelines, and the creation of peer learning teams.
3. Create a set of business processes. Start by training your employees on how to create peer learning content, then decide what business processes need to be in place to ensure accuracy, compliance, and alignment with broader organisational goals. User-generated videos can easily be developed and shared with peers—make sure to have general guidelines in place for appropriate topics to address.
4. Identify experts in your office. Companies with established peer learning programs usually see only a small portion of their employees creating content, so having someone from each team responsible for recognising and encouraging in-house experts will help jumpstart participation.
5. Promote a peer learning environment centred around trust and transparency. Determine a review process to help manage quality control, provide constructive feedback, and encourage participation in your program. At the end of the day, you want your content to be useful and accessible to everyone.
6. Monitor how the content is being consumed. If you are using Workday Learning, you can keep track not only of who is consuming content, but also who is creating it and how they are rating it. Go back and review low-rated videos to find out what is not resonating with employees, or give recognition to employees who make great content.
7. Promote user engagement. Comments and feedback will encourage discussion and can be used to improve the quality of the content over time. You will probably start to notice certain types of videos trending—maybe your employees are fans of screencasts over webcams or quizzes and games rather than lectures.