MENA employees among world's most engaged - study

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Employees in Middle East and North Africa are among the most engaged in the world, according to a study by Aon.

Employees in Middle East and North Africa (MENA) are amongst the most engaged in the world, according to a study released by Aon, a leading global professional services firm providing a broad range of risk, retirement and health solutions.

In its latest study covering more than 250,000 employees in over 200 companies, global professional services provider Aon revealed that employee engagement across the Middle East and North Africa is higher at 69 percent, as compared to the global average.

The report ‘Trends in Middle East & North Africa Employee Engagement’ reveals that employee engagement by businesses has been recorded all-time high in the MENA region. This number is four points above the global average which stands at 65 percent. Moreover GCC recorded a strong employee engagement level as high as 70 percent – higher than MENA in total. But the Gulf Corporation Council saw a slight decline – one percent – as compared to 2017.

According to the report, the Levant region recorded the highest engagement score and increase in employee engagement across the region with 74 percent of the employees reporting to be highly engaged in their work. Levant this year has been joined by North Africa that saw a jump of eight points from 2016 standing at 65 percent.

Aon’s latest study states that rewards and recognition have been one of the major reasons driving employee engagement high especially in the MENA region. This has been supported by companies’ initiatives at enhancing employees’ skills by brushing their technical knowledge on Artificial Intelligence (AI) as well as machine learning.

Christopher Page, CEO, Talent, Rewards & Performance, Aon Middle East and Africa, said:

“The findings of our proprietary employee engagement study in MENA reflect the transformational changes that the region is witnessing today. With increased focus by regional governments on embracing digital technology as a driver for socio-economic progress, it is rewarding to see that businesses are aligned with this vision and investing in building the future-tech skills of their employees. This fits in with the true definition of employee engagement – which is all about the level of an employee’s psychological investment in their organisation.”

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