Over a third of UK and US employees rely on Google to do their jobs

CHRO South Africa 23 January 2019

A recent report finds that a significant proportion of employees feel underqualified.

A recently released by global leading artificial intelligence learning platform Docebo states that a third of the employees in the US and the UK workforce don’t feel qualified for their job. Workers also have little faith in their colleagues’ performance with over half (52 percent) in both countries saying they have a colleague who isn’t qualified for their job.

Titled the ‘Fake It Til’ You Make It’ survey report, it finds that employees are feeling underqualified and unsupported when it comes to job training. Poor training is also said to be pushing employees to go to Google for help with 37 percent preferring to search on Google or YouTube for a solution, rather than ask a coworker.

“Training tools simply aren’t keeping up with the needs of today’s digital workforce and it’s impacting how they are able to build their careers,” says Claudio Erba, CEO of Docebo, in a press statement. “To ensure employees thrive in the workplace, companies need to implement training tools that match the ease, personalisation, and interactivity of platforms like Google and YouTube. This not only helps the workforce to feel more empowered but will also create new opportunities for a business to evolve the types of roles and tasks its employees take on.”

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While the majority of respondents admit when they didn’t understand an assignment or concept, the report also finds that there are those that do lie, especially when it comes to padding their resume to land a job. One in five (20 percent) admit they have lied about their experience to get a job, a trend that happens more in the UK (22 percent) than in the US (18 percent). British Millennials are also more likely to lie (24 percent) than American Millennials (20 percent).

The ‘Fake It Til’ You Make It’ report was based on a survey of 2,400 respondents aged 18+ (1,200 each in both the UK and the US), who identified themselves as either employed by a business (either part-time or full-time) or self-employed.

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