Business as usual isn’t an option. As the pandemic forces organizations to reevaluate their legacy operating models, a
single truth becomes apparent: organizations that prioritize people concerns will flourish; those that don’t will wither.
As HR leaders orient business processes to a true people-first paradigm, three guiding themes have emerged: the need for empathy, resilience, and empowerment. Taken together, these themes encompass six trends guiding HR leaders through changing times. This report will explore these findings.