CHRO SA to host webinar on how to write an effective policy

Attendees will hear from experts on how to write a policy that drives its intended behaviour.

Regardless of size, a company’s policies can be the difference between operational success and a disengaged workforce. Policies and procedures are necessary to keep a company on track and operating efficiently. Join the upcoming CHRO SA webinar at 11am on 11 November, where attendees will learn to recognise the difference between a good policy and a bad one, and how to write a policy that drives intended behaviour.

Experts from Compliance Online and Adcock Ingram will provide guidance on how to measure the impact of your policy and to ensure people understand it.

“The Problem with policies is that nobody reads them, nobody owns them, nobody updates them, and nobody tests compliance against them. They, therefore, become a hostage of fortune at best, and a ticking time bomb at worst. We believe that, if a policy adds no value, then there’s little reason to bother with it in the first place,” says Compliance Online plain language and legal expert Elizabeth de Stadler, quoting Prism Consulting.

Elizabeth adds that policies are about changing behaviour. Done well, good policies can increase efficiency, improve teamwork, drive organisational culture and protect every stakeholder, she says.

Elizabeth will be joined by Trinette Peterson, the national QA head of distribution at Adcock Ingram. Trinette will provide her real-world experience on how an innovative tool called Policy Passport, developed by Compliance Online, allowed their organisation to ensure that people-friendly policies are actually read and understood by their employees.

Says Trinette: “Auditors will often ask you to show them, for example, all the learning and development records for a particular group of employees. This normally leaves the auditee company scrambling for documentation and employee files. Using an electronic system like Policy Passport means that retrieving records about whether employees have read and acknowledged policy documents is quick, easy and pain-free.”

Policies need to be thoughtfully crafted so that they inspire employees, clarify roles or establish rules and, most importantly, are read and understood by employees who thereafter integrate them into company processes.

Join the upcoming webinar to learn how companies can employ specific methods to promote compliance and avoid ​​​​​​spending huge amounts of money and time on developing policies, procedures or guidelines, only to shelve them.