Future of work: Josh Bersin says LXP is top corporate learning tool


LXP is at the heart of strategies to make learning easy, accessible and relevant to employees, study finds.

A report by consultant and analyst Josh Bersin points to the Learning Experience Platform (LXP) as the leading enterprise learning tool today. Josh is known for setting trends in the areas of recruitment, people management, leadership and technology.

Josh cites the ease of sharing content as one of the reasons for the tool’s breakthrough in companies around the world.

The enterprise learning market has been growing at a rapid pace – it is estimated that more than $240 billion (about R3,655 billion) a year is spent globally on various types of training. Industry innovation has accompanied this growth, with new solutions, tools and platforms emerging every day.

Added to this is the increase in the supply of online courses and content. Amid this scenario, companies found that their Learning Management Systems (LMSes) could not keep pace with the industry revolution.

LMSes are designed to help learning managers create and deliver formal training for the workforce, including onboarding, in-house training and instructor-led training. The LXP project allows people to learn wherever and whenever they want.

The initial goal of LXP is to improve the attractiveness and productivity of end-user learning and skills development. While the LMS is designed to manage training, LXP solutions go further, enabling a personalised experience, with relevant content suggestions and different resources consolidated in a single portal. In short, the LMS puts the power in the hands of the administrator, while the LXP gives the power to the learner.

“There was no way to categorise or catalogue all this content, and most LMSes are difficult to navigate. Therefore, pioneering companies created smart portals that allow people to organise learning easily.

“These offerings were often referred to as ‘the Netflix of learning’ or ‘the Spotify of learning’ and a new era has taken off,” says Bersin in the study, The LXP Becomes the Center of Corporate Learning. The study closely followed four multinational companies – Citibank, Verizon, Ericsson and a global energy services company – using the LXP upskilling platform Degreed.

The study found that while the companies also use other tools in courses and training, the LXP is the centre of expertise for their learning strategies. “As companies focus more intensely on employee experience, well-being and self-development, more and more efforts are being made to make learning easy, accessible and relevant to employees. LXP is now at the heart of this crusade,” the report states.

According to David Maitland, VP Sales EMEA at Degreed, the way we learn and build skills and skill requirements has evolved very quickly, due to the ever-changing business landscape, both at an individual and organisational level.

This makes the LXP a central part in companies’ learning strategies by being able to offer employees an integrated, consumer-grade learning experience.

“While the LMS serves as a control point for managing the courses and training offered, the LXP allows companies to enable learning at higher levels of personalisation, speed, scale and efficiency,” said David.

“What we have seen in South Africa is that companies are seeing the need to build an agile learning culture with the employee at the centre of the strategy and this is only possible with LXP, which can enable, capture, and measure all of that learning and map it to work-relevant skills.”

To read the full report and learn more about how the companies in the study use LXP, click here or contact [email protected].

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