Why HR is so important in Motor Vehicle Accident (MVA) claims

post-title

HR needs to provide experts with collateral to report on loss of earnings for injured employees.

HR practitioners form a critical part of a loss of earnings claim (against the Road Accident Fund) if an employee has suffered a motor vehicle accident.

Often HR personnel are hesitant to provide employment information about an employee because they feel they may place the business at risk or that the business may be involved in legal proceedings.

This is not the case, however. HR personnel need to provide experts with collateral to accurately report on loss of earnings for the injured employee. There is almost zero risk to the HR personnel and even less so to the organisation, unless false information is supplied.

Loss of earnings refers to the income lost because of bodily injuries sustained in an MVA. Loss of earnings is segmented into past loss of earnings and future loss of earnings. Past loss of earnings refers to the direct loss of earnings due to the traumatic event.

For example, should the employee be unable to work for an extended period beyond their sick leave and their earnings are negatively affected, he or she is entitled to claim for the loss of past earnings. This is basically a retrospective review of the employee’s losses as a direct result of the event.

Future loss of earnings, on the other hand, refers to the likely future earnings of the person should the traumatic event not have occurred.

It is important to note that the South African legal system does not only consider employment at the time of the accident but also the future career opportunities the claimant may have been able to attain during their working career.

An employee’s ability to generate an income may be negatively affected as follows:

  • The employee may be totally incapacitated as result of the injuries sustained.
  • The productivity of the employee may be negatively affected because of the accident having a detrimental effect on overtime, sales or any additional output that could have generated a higher income.
  • The employee’s job may need to be amended and therefore a reduction in the Total Guaranteed Package for the amended job.
  • The employee may have reduced promotional opportunities due to the employee’s inability to compete with his/her able-bodied peers.

Determining a claimant’s earnings capacity has proven to be a multi-faceted and complex concept that is contingent on contextual factors. HR personnel are key to providing earnings experts/industrial psychologists with clarity about the impact of the accident on the employee’s performance.

Earnings experts are often employed by attorneys to compile an in-depth report postulating earnings. In order to accurately do so, the earnings expert would contact the HR department to request some of the following information:

  • What did the employee earn at the time of the accident and what is he/she currently earning?
  • Was the employee paid during their period of recovery?
  • How has the employee’s performance been affected by the accident?
  • What is the organisational structure and the pay ranges attached to promotional opportunities for the expected career path?
  • What would the most likely career path have been over the employee’s lifetime should they have remained employed at the organisation?

It is imperative to provide experts with honest and accurate information to support the expert opinion and assist the courts to provide a fair payment for the Motor Vehicle Accident sustained.

Related articles

2026 Executive Day: CEOs, the C-suite is watching the green and red flags

During an attention-grabbing panel discussion at the 2026 Executive Day, Paul Norman, group CHRO at MTN, and Celiwe Ross, group chief human capital and corporate affairs officer at Old Mutual, put the CEO role under the executive microscope, unpacking the green flags, red flags and everything in between that can make or break the C-suite dynamic.

CHRO Webinar: When AI joins the HR team

A recent webinar, hosted in partnership with Factorial, brought together Neridha Moodley, people and culture lead at SNG Grant Thornton; Zameer Ahmed, head of HR digital transformation at Netcare; and Paolo Urzi, partnership development manager at Factorial, to unpack what responsible AI adoption looks like in practice, and how HR leaders can harness technology without losing sight of the people at the heart of the function.

CHROs reflect on the workplace women truly deserve

What does the workplace women deserve look like? This Women’s Day, we put that question to HR leaders Elanie Kruger, CHRO at Tsebo Solutions Group; Shehnaaz Kajee, head of HR at HBZ Bank; and Sinqobile Khuluse, CPO at Sandock Austral Shipyards, who have a front-row seat to shaping the employee experience.

Embracing the strengths of neurodiversity in the workplace

The term neurodiversity is becoming ubiquitous in a world where the diversity in peoples’ cognitive abilities is being highlighted in the mainstream. Current estimates show that as many as 15 percent to 20 percent of the global population is neurodivergent, meaning that one in five employees falls into this category.

Top